Returns & Refunds

• Returns accepted for 30 days.
• Customer provides return shipping.
• No restocking fee.
• No final sale items.

We accept returns up to 30 days after delivery for most products (except custom orders without a defect), if the item is unused and in its original condition. We refund the full order amount minus the shipping costs for the return.

Refunds are processed after the item has been received and checked, which may take up to 7–10 business days once it is delivered back to our office.

If your order arrives damaged in any way, email us as soon as possible at tnjw@duck.com with your order number and a photo of the item’s condition. We handle these case by case and will do our best to make it right.

VARO Industries LLC (d/b/a The New Janky Workshop)
679 Washington St., Unit #8-118
South Attleboro, MA 02703